The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 615 |
| Houston, TX | 361 |
| Philadelphia, PA | 245 |
| Seattle, WA | 242 |
| Washington, D.C., DC | 239 |
| Atlanta, GA | 208 |
| Denver, CO | 198 |
| Sacramento, CA | 144 |
| San Francisco, CA | 141 |
| Miami, FL | 135 |
| Orlando, FL | 134 |
| Indianapolis, IN | 128 |
| Detroit, MI | 125 |
| Minneapolis, MN | 120 |
| Boston, MA | 114 |
| Portland, OR | 112 |
| Brooklyn, NY | 94 |
| Oakland, CA | 87 |
| Salt Lake City, UT | 87 |
| Jacksonville, FL | 84 |
| Pittsburgh, PA | 78 |
| Tampa, FL | 69 |
| New York City, NY | 68 |
| Baltimore, MD | 67 |
| San Jose, CA | 51 |
| Reno, NV | 47 |
| Tacoma, WA | 43 |
| Fort Myers, FL | 42 |
| Saint Paul, MN | 38 |
| Dallas, TX | 37 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Matthew Bird (@mattbird55) reported @PhillipsRelic @mtochs State of balance sheets aside I think it would be a good deal for most players and Paramount are small enough for the deal to go through with no issues. Apple, Amazon, Comcast, Disney, Warner Discovery, Netflix, Walmart, Sony...
- Fred Land (@fredmland) reported
@Xfinity, your customer service SUCKS! I am one of the last handful of customers that use TiVo/Cable cards. Moved from one location to another. Calling customer service, its nearly impossible to get a human on the phone. Then its off to India you go. And they can solve no problem
- Anita (@Ikat0) reported
@Xfinity Closed brother’s account, shut down phone, no way to deal w/you re: need to prorate current/final bill Your phone/chat system useless if can’t use someone’s cell because they’re incapacitatedNot paying for month of shut off cable service!
- …j🦋 (@heyjamaya) reported
when i say i’m tired of xfinity cause wtf.
- Sindhura Burra (@bswuizzle) reported
@Xfinity @comcast worst customer service. Spent hours on the phone trying to get it resolved only to not get a confirmation if it was being taken care of.
- Brian The Defiant (@Oldwolf1) reported
I'm also thinking about switching to Comcast because my email has been broken for 3 years now! I can access it on my phone, but not my Pc. Even the AT&T techs admit that they can fix the situation. I get an LU25 error. Too many logins. And this was after I changed the password.
- 💯 (@iServers_) reported
@Xfinity @XfinitySupport your internet is dog **** ******* fix it
- mikinrin90 #enicout #levyout (@mikinrin90) reported
@dantracey1983 It's been bad since MSNBC Comcast took over BSkyB. The content and style of broadcasting has been dross and saturated to a tee.
- a (@mermaidswamp) reported
i’m trying very hard to not get annoyed at this chat agent but they are not listening to me!!! telling me that the store is open today like great girl I have no way of getting there lmao. also it’s easter??? fix it @Xfinity
- Sindhura Burra (@bswuizzle) reported
@Xfinity @comcast charged me for Mobile services that I never signed up for and #ComcastCreditServices placed a claim against my credit report. For a service that I NEVER signed up for.
- Brian The Defiant (@Oldwolf1) reported
I'm also thinking about switching to Comcast because my email has been broken for 4 years now! I can access it on my phone, but not my Pc. Even the AT&T techs admit that they can't fix the situation. I get an LU25 error. Too many logins. And this was after I changed the password.
- Eric 🇮🇸🇺🇲🇺🇦☕🍦🐕🦺🖖 Eiríkur (@EricShe11350341) reported
@Georgestpaul Instead of going through the hassle of getting Comcast out here to fix this I'm just going to cut it I'll never have cable service at my home again at least while I'm here.
- aghanwahyu167 (@aghanwahyu167) reported
@Marcofor6 @Xfinity This is a major issue that ne{eds to be addressed. Why is nobody talking about it? the link is on my T(L - I retweeted it!:(
- Just Win, Maybe! (@AlexIzzy925) reported
@Al_Laflare Why i said **** xfinity and just got youtube tv more sports channels too for $70 bucks a month
- Eric 🇮🇸🇺🇲🇺🇦☕🍦🐕🦺🖖 Eiríkur (@EricShe11350341) reported
@MerkinAnnie @Georgestpaul I have cable internet service but I'm certain this is for the TV or a phone line and it has nothing to do with my Comcast Xfinity internet service that's a direct cable into my house under the ground
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